What does it do?

When the step runs, the Tapper’s browser opens your Google review link automatically so they land on your listing ready to leave a rating — without searching for your business. There’s no intermediate page or Continue button; the link opens on its own (in a new tab, falling back to the same tab if pop‑ups are blocked).

Because it runs silently, put it at the end of a flow — usually right after a short thank‑you Message step so the Tapper sees a friendly note while their review page opens.

When should you use it?

  • Restaurants and shops — a tap card at the table or counter that drives reviews
  • Service businesses — a leave-behind tag that asks for a review after a job
  • Events — a feedback tag at the exit

How do you set it up?

  1. In the Interaction Builder, click Add Step → Google Review (Actions category).
  2. Point the step at your listing one of two ways:
    • Search (recommended) — Start typing your business name and pick it from Google’s suggestions. Kitetags builds the canonical “write a review” link for you, so there’s nothing to copy or paste. (Search requires Google Places to be available; if it isn’t, use Paste instead.)
    • Paste — If you already have your Google review link from your Google Business Profile, paste it directly. Paste mode supports Dynamic Tap Data {{tokens}}, so you can vary the link per tag.
  3. If you pasted a fixed link, use Open test link to confirm it goes to the right place.
  4. Put the step near the end of the flow (for example, after a thank-you Message step).
  5. Publish and assign the interaction to a Kitetag Group.

Next steps

Last updated 14 Sep 2026, 15:30 -0700 . history